The Orlando web design and development industry is one that has seen significant growth over the past few years. The recent developments in technology have made online tech something that is deeply ingrained in us, as a society. However, not all of these developments are good. For some online users, it has become increasingly difficult for them to trust in the websites that they choose to patron.
With fake news and testimonials becoming more of a serious issue in websites, it’s becoming harder for users to rely on good old-fashioned social proof to let them know what they should be buying. However, there are ways to use your Orlando web design to gain the trust of your customers. Read on to find out how you can accomplish this with your own website.
Use trust signals
A good way to establish trust in your users right from the get-go is by utilizing trust signals in your web design. Trust signals refer to signals that can increase a user’s trust in your website. These trust signals aren’t as simple as user reviews, because online users are becoming more distrustful of these now.
Good trust signals include security seals and reviews from verified sources. Even making your business more apparent on your website can help build trust in your customers. This can be done by highlighting your team and showing your users that there are human beings behind the website.
Use good quality photos
Because your products are the main feature of your website, you need to make sure that your users will trust you to give them the product that they paid for. In order to highlight your products as much as possible, you should invest in good quality photos of your products to showcase on your website. These will give users a clear idea of what to expect when they purchase an item off of your website and helps manage their expectations of the quality of the product.
Consistency is a strong foundation of online trust. Customers will not want to stay with a business that does not know how to be consistent with their online branding. To maintain your consistency, make sure that your Orlando web design is consistent across your website.
Fonts, styling, and all visual aspects must maintain consistency throughout the entire website. Not only that but make sure that you maintain your consistency with how you handle your customers as well. It would not be good for you to offer good quality customer service the first time their order from you and offer no customer service the next time they buy from you.